Frequently Asked Questions

What is LobFile?

See the About page.

When are files deleted?

Files are deleted when:

  • You delete them (or your account).
  • The file is illegal under state or U.S. federal law.
  • The file is detected as a virus/malware.
  • You run out of account space while using the "Continuous Uploading" option.
  • Your account goes without direct activity for over a year.
  • The file or account violates the Terms of Service or Privacy Policy.

Otherwise, files will stay up indefinitely.

What are the limits for file size and account space?

It's based on your plan. You can view your current limit on the Plan Info page if you are signed in.

What can I upload?

There is zero tolerance for malware. If you think your file might be classified as malware, do not upload it.

You may upload content you own (or have rights to) as long as it is legal and doesn't violate the Terms of Service or Privacy Policy.

Free accounts may upload the following file types:

pdfrtfodtodszip7zrartargztgzxztxtjsoncsvtomllangmdcssymlyamlinilogpropertiescfgconfmp3oggwavm4aflacaiffpngapngjpgjpegwebpgifbmpmp4webmmkvm4v3gp3g2avimcpackmcaddonmcmeta

This file type limitation does not apply to paid plans.

Want another type supported on Free? Let me know in Discord or via Email.

Can I share my account and/or API key?

It isn't officially supported, and we'd prefer that you didn't. If you do, ensure it doesn't cause issues-you're responsible for all activity on your account.

How do I get more space?

See the Plan Pricing page-higher account limits are available via subscription.

How do I contact you?

Use the Contact dropdown in the navigation bar up above.

How do I get started?

Quick start:

  1. Create an Account and Sign In.
  2. Upload a file on the Dashboard.
  3. Share your unique link (web, forums, QR code-whatever works for you).

Want to integrate your own app? Check the API docs.